Being a good listener is something we can all improve, allowing others to feel heard and valued, which over time can improve our relationships. Here are 5 quick tips to get you started:
- Listen for non-verbal cues – pay attention to body language, tone of voice, facial expressions, and gestures.
- Don’t interrupt – hold any questions or attempts to relate until they’ve finished talking.
- Give feedback – nod, make noises that encourage them to continue, and avoid fidgeting.
- Paraphrase and reflect – summarise what the other person has said to ensure you are understanding and show that you’re listening.
- Don’t offer a solution or opinion – unless asked! If in doubt, ask if they want to vent or hear suggestions.
